When is payment due on ebay




















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Members must pay for the items they win or commit to buy on eBay within 4 calendar days. What is the policy? Buyers must note: The cost of shipping and handling, and all terms that the seller has included in the listing before deciding to purchase Bids can only be retracted under exceptional circumstances A seller may cancel an unpaid order if the buyer doesn't pay or contact them within 4 calendar days.

Managing unpaid items Sellers may cancel an unpaid order if a buyer hasn't paid within 4 calendar days Sellers may be eligible to receive fee credits according to our fee credits policy Sellers should avoid falsely cancelling orders when the buyer has paid, or they may: Have all credits reversed for the time period in question Lose the ability to use the fee credit system Be subject to suspension eBay will automatically remove feedback left by a buyer who didn't pay for an item.

Feedback may be removed when: The seller cancels the order due to the buyer's failure to pay The buyer is suspended Activity that doesn't follow eBay policy could result in a range of actions including for example: administratively ending or cancelling listings, hiding or demoting all listings from search results, lowering seller rating, buying or selling restrictions, and account suspension. For wristwatches, eBay covers any service fees charged by Escrow.

You can also pay with Escrow. Find out more in our article about buying vehicles, parts and accessories. If you have problems paying for your items or if you receive an error message at checkout, try the following troubleshooting tips to resolve the issue:. If you're still having trouble paying, choose your payment method below for more information:.

When you buy an item on eBay, whether you won an auction or used Buy It Now, you'll need to pay the seller within 4 days. The sooner the seller receives your payment, the sooner they'll send your item. You'll find everything you've bought recently — including items you still need to pay for — in your Purchase History - opens in new window or tab. When you buy an item, it's important to pay as quickly as possible.

If you haven't paid within 4 calendar days, a seller can cancel your order. If this happens, you won't receive your item and the unpaid item will be recorded on your account. Buyers who have excessive unpaid items or canceled orders may have limits imposed or lose their buying privileges. This triggers the option for the buyer to receive a fee credit from eBay. If the buyer does not mark the case as closed within 36 days, eBay will automatically close it, but the buyer will not be eligible for the fee credit.

If the buyer relists the item, he may be eligible for an insertion fee refund. Buyers can appealing an unpaid item case if they believe it was falsely reported. Unpaid items are tracked on a buyer's account, and an excessive number of cancelled transactions may result in a loss or restriction of eBay privileges.

Sellers should not falsely report unpaid items, as consequences include: suspension; a reversal of credits for the time period in question; and a loss of the ability to use the final value fee credit system. Feedback will also be removed if the buyer is suspended or if the buyer's communication in the Resolution Center " undermines the purpose of the unpaid item processes and feedback system.

Note that if eBay takes action against an account, all fees paid or payable to that account will not be refunded or credited. For you. World globe An icon of the world globe, indicating different international options. Get the Insider App.



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